Privacy policy

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This privacy notice tells you what to expect us to do with your personal information.

Contact details

Jennifer Drew

embraceyoga@jenniferdrew.org.uk

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We collect or use the following information to provide services:

• Names and contact details

• Payment details (including card or bank information for transfers and direct debits)

• Health information (including health conditions)

• Website user information (including user journeys and cookie tracking)

• Health information

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Purchase or viewing history

• IP addresses

• Website and app user journey information

 

How we collect the personal information and why we have it

 

The personal information we process is provided to us directly by you for one of the following reasons:

• To provide and operate the Services

• To provide our Users with ongoing customer assistance and technical support

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

• To comply with any applicable laws and regulations

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services through third party cookies such as Google Analytics & Meta Pixels. 

• To comply with any applicable laws and regulations

• This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

• This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

• We share this information with Wix, our website provider and Google, our analytics & marketing performance provider to learn about site traffic and activity.​

 

• This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Wix uses Cookies and Your Wix Site | Help Center | Wix.com.

• These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

 

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

• Your consent. You are able to remove your consent at any time. You can do this by contacting embraceyoga@jenniferdrew.org.uk

• We have a legal obligation.

• We have a legitimate interest. 

 

 

How we store your personal information

How we store your personal information

Your information is securely stored.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How long we keep information

We keep your account information for 7 years. We will then dispose of your information by deleting this from our database and servers. 

 

Who we share information with

Data processors: Wix, Web host

This data processor does the following activities for us: Booking services and payment processing

Sharing information outside the UK:

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. 

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Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal data.

• Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

 

Last updated

June 2024